COVID-19 Updates Stay informed about the steps we're taking to keep you and your family safe and connected Learn more

Important Message – Covid-19 Updates

Dear Thames Valley Communications Customers:

As your internet, video and phone provider, we understand the importance of connectedness during the evolving Coronavirus situation. We take seriously the vital role we play in our customers’ lives, especially during uncertain times like these.

That’s why we’re taking this opportunity to assure you that we’re doing everything we can to continue providing uninterrupted access to the services you depend on while at the same time protecting the health and safety of our employees, our customers and the people of our communities.

We’ve conducted extensive business continuity preparations and, by investing heavily in our broadband network, we’re ready to accommodate increased levels of demand during this time, with no data caps, especially as work-from-home arrangements become increasingly necessary. We’ll also give first priority to network maintenance and service-related appointments for homes and businesses to ensure customer connectivity.

We also want you to know that we have customer care options available that can be accessed from home so that you can quickly get answers and resolve issues:

  • Bill payment options: We have convenient online billing options so that you do not need to travel to an office location to make a payment. See here for more details.

We will continue to monitor the situation closely and will provide any pertinent updates to keep you informed. In the meantime, please feel free to contact our Customer Care team 860-446-4009 or contact us by email.

Thank you for continued trust and confidence in Thames Valley Communications. We will get through this together as communities do.

Sincerely,

Thames Valley Communications

Community Outreach

Thames Valley Communications is proud to be part of the Gales Ferry, Groton, Mystic, Pawcatuck, Stonington, and Naval Submarine Base New London communities.

We show that by sponsoring and participating in local town and city events throughout the year.

You can find us participating in town and city parades, 5k fun runs, summer concert series, local high school team and booster events, and at the Stonington Borough Farmers Market.

Our team volunteers with the Pawcatuck Neighborhood Center, Gemma E. Moran Food Bank, United Way of Southeastern CT, Special Olympics of CT, and many more local community service organizations.

Social Media and Updates

2019 TVC Sponsored Events

  • Fitch Drama Club
  • Fitch Music Boosters
  • Stonington Borough Farmers Market
  • Mystic Irish 5k Road Race
  • Mystic Memorial Day Bearathon 5k Road Race
  • City of Groton July 4th Parade
  • SECT United Way’s Day of Giving
  • SECT United Way’s Dr. Suess’ Reading Day
  • Esker Point Beach Concert Series
  • Washington Park Concert Series
  • Balfour Beatty Block Party
  • Branford Manor D.A.R.E Event
  • CT Special Olympics
  • Stonington High School Band’s Concert
  • Groton Rotary Club’s Golf Tournament
  • Fairview’s Art of Chocolate
  • Mystic Eats
  • 11th Annual Garlic Festival at Olde Mystick Village
  • Groton Fall Festival
  • City of Groton Halloween Trick or Trunk Party