Address:
Thames Valley Communications
295 Meridian Street
Groton, Connecticut 06340

Phone:
860-446-4009
860-446-4752 (Fax)
1-800-842-9710 (TDD – Telecommunication Device for the Deaf)
860-446-4766 — Bill Pay by Phone

You can pay your TVC bill over the phone using our automated system. To do so call 860.446.4766 from the phone number that you listed on your account, and you will also need your pin number.

Email:
info@tvcconnect.com for comments & suggestions and general inquiries on availability of service, billing and package information. For the quickest response, please call our office at 860-446-4009, option 1. We address email inquiries Monday through Friday, between 8 a.m. and 4:30 p.m.  **For technical issues/questions please call 860-446-4009 option #3 or email tvchelp@tvcconnect.com.

mailto:info@tvcconnect.com for cable, Internet, & digital phone technical difficulties and troubleshooting. For the quickest response, please call our office at 860-446-4009, option 3. We address email inquiries Monday through Friday, between 8 a.m. and 4:30 p.m.

hr@tvcconnect.com  for job openings and resume submissions.  We are hiring!

tvctechpoc@tvcconnect.com for copyright and abuse notifications.

Lobby hours: Monday – Friday 8am to 5pm, Extended hours on Thursday until 7pm, Saturday 8am to Noon

Customer Service phone hours: Monday – Friday 8am to 6pm, Extended hours on Thursday until 7pm, Saturday 8am to Noon